Texting & channels
5 articles
- Check your SMS registration statusThe Texting registration card on the Business page shows where each part of your registration stands, and tells you if a detail is missing.
- Connect Instagram and FacebookOne connection links your Facebook Page and its Instagram Business account, so messages from both arrive in your Bectify inbox.
- Connect WhatsAppConnect a WhatsApp Business number from Settings so customers can message your business on WhatsApp, and disconnect it when you no longer want to use it.
- STOP and opt-out repliesWhen a customer replies STOP, their carrier blocks further texts from your business. Bectify marks the customer as opted out and stops sending them texts.
- Why texting approval takes weeksPhone carriers verify every business that texts customers. Calls work right away; texting usually turns on in 1–2 weeks for a toll-free number and 2–4 weeks for a local number.
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