What happens after you sign up
Signing up takes a few minutes. After that, a short setup guide collects what your receptionist needs to know, and then Bectify builds it for you. Here is what to expect, in order.
Create your account and verify your email
- Create your account with your email and a password, or continue with Google.
- Check your inbox. We send a confirmation link to the email you used.
- Select the link to verify your email.
Start your trial (United States)
What comes next depends on the button you pressed on our website:
- Start free: the setup guide opens next. No card is asked for.
- Solo or Core: you first add a card on a secure payment page. Nothing is charged until your plan starts. Then the setup guide opens.
- No choice yet: you first pick Free, Solo or Core, then continue as above.
See "How the free trial works" for the details.
Wait for access (Mexico)
In Mexico there is no checkout step. After you verify your email, you see a screen titled We’re getting your account ready. Three things happen next:
- We review your signup.
- We turn on your access.
- We email you so you can sign in and set up your receptionist.
Nothing is charged at this point, and no payment details are needed.
Go through the setup guide
The setup guide walks you through a few steps: your business details, your phone number, what your receptionist should know, your services, and your calendar. In the United States, the phone step also asks for your own cell number, which you confirm with a code.
See "Finish setup step by step" for what each step asks.
Bectify builds your receptionist
On the last step, select the button at the bottom to start. Bectify then buys your number, trains your receptionist on everything you entered, and connects it to your phone and website. This usually takes about two minutes.
When it finishes, you see your new number and a button that says Take me to my dashboard →.
What works right away, and what takes longer
- Calls and web chat work as soon as the build finishes.
- Texting (United States) needs approval from phone carriers first. For the toll-free number every new account gets, this usually takes 1–2 weeks. You can still receive calls while texting is being approved, and texting turns on by itself once it is.
Your next step is to forward your business line to your receptionist's number. See "Forward your number".